OperationsService Issue Tracking

Report issues in two taps.
Notify the office from the field.

Techs flag problems with a photo and two taps — each issue type has its own custom icon. The office gets it instantly, converts it to a quote or job, and the tech who found it gets credit.

Photo-based reportingInstant office escalationJob referral bonuses for techs
Service issue flow from technician report to office review, customer approval, and completed paid job

The problems your techs see every day are the jobs you're not quoting.

Two taps

to report any issue, with custom icons per type.

Job referral bonus

techs earn commission on issues they uncover.

“Every green pool and failing salt cell is a chance to help a customer — and to reward the tech who caught it.”
Jetts Pool CareJeremyJetts Pool Care · Atlanta · 160 pools

Report from the field

Tap the issue, snap a photo, send it to the office.

Pump not priming, salt cell error, green pool, broken skimmer lid — every issue type has its own custom icon so techs report in seconds without typing. The photo and note pass straight through to the office.

Tap the issue, snap a photo,

Office escalation

Every issue lands in one queue, ready to quote or schedule.

New reports surface instantly with the tech's name, photo, and notes attached. Convert to a quote, create a job, or dismiss — and see exactly what's been quoted this week.

Every issue lands in one queue,

Technician credit

Reward the techs who find and upsell problems.

Track quoted value by issue type and by technician. When a reported issue turns into an approved job, the tech who found it earns a job referral bonus automatically.

Reward the techs who

Real people. Real results.

Jetts Pool Care

Jeremy · Jetts Pool Care

Atlanta · 160 pools

Turn problems into paid work.

Issues your techs already see every week become quoted, approved jobs — while job referral bonuses keep the whole team looking out for your customers' equipment.

$11,420

quoted from issues in 30 days

63%

of reported issues convert to quotes

Jeremy from Jetts Pool Care standing by a branded service truck giving a thumbs upJob revenue for September showing growth from service issues

Run your business.
Grow your route.

For pool companies serious about growth. Everything the others do, plus the systems that took us to 5,000 pools.

What part of your business
do you want to grow?

Select all that apply.

30 day money-back guarantee

Trusted by the nation's top pool service companies

Included with every Splash account

Splash Academy

The exact playbooks we used to build a 5,000-pool company.

12 coursesSOPs & templatesPrivate mastermind
Isometric map of a dense pool route

GROWTH

Growing Your Pool Route

Google Ads, Meta Ads, and Maps ranking — the full playbook for signing pool accounts at a cost that actually scales.

14 modules3h 20m
Invoice with profit charts

PROFIT

Hidden Profit on the Route

The pricing, upsell, and route-density levers that add margin to every stop you're already making.

9 modules2h 05m
Technician holding a clipboard

TEAM

Incentives & Culture That Keep Techs

The initiative scorecards, gamified pay plans, and weekly recognition rituals that make techs feel like they own the route — and actually want to stay.

8 modules1h 50m